Business Class Concepts -

Business Class Concepts: View Response #16

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Indicate your satisfaction with our Business Class seat on the wide-body fleet of A340s and A330s.

	Extremely Dissatisfied		Average		Extremely Satisfied
	1	2	3	4	5	N/A

Satisfaction with the features and attributes of our current Business Class seat.

Additional comments about the seat features and attributes (likes and dislikes).

Please indicate the factors that influence your decision to fly with SAA in Business Class.

SAA Brand; Cabin Layout (forward facing 2x2x2 configuration)); Frequent Flyer Programme; Previous experience with SAA

As a regular traveller, please tell us which airline has the best Business Class seat in your opinion and why?

I prefer the SA business class seat. I feel it is a comfy seat that invites me to sleep.

Please list the TOP 10 features and attributes of a Business Class seat that are critical for your comfort and well-being when travelling on long haul sectors.

Cabin layout (forward facing, herring bone etc.); Seat/bed width; Seat bed comfort (mattress); Aisle access to each seat; Privacy around the seat space; Work space; Availability of PC power & USB ports; Connectivity, Wi-fi & 3G (at a fee); Gate to gate in-flight entertainment (entertainment stays on); Gate to gate seat recline

How often do you fly on long haul sectors in Business Class?

3 Monthly

Indicate your your gender.

Male

Indicate your age category.

31-40 yrs

Indicate your figure type.

Small

Indicate your height.

Medium

Additional comments for enhancements.

Wifi and 3G connectivity, live TV would be great additions.